PRIVACY POLICY AND COOKIES POLICY

easythailandtrip.com

I. General Information

This notice explains how easythailandtrip.com collects, uses, and safeguards the personal data of its users, in accordance with applicable privacy regulations.
All user data is managed in compliance with Regulation (EU) 2016/679—General Data Protection Regulation (GDPR).
We are fully committed to protecting your privacy and the confidentiality of any personal data shared through our website.

II. Principles of Data Processing

Under Article 5 of the GDPR, we process personal data based on the following principles:

Transparency, fairness, and legal compliance
Use of data only for specific, stated purposes
Collecting only the minimum data necessary
Keeping data accurate and updated as needed
Limiting how long data is stored
Protecting data through strong security and confidentiality practices

III. Data We Collect and Use

We handle personal data only when there is a lawful reason to do so, including:

Your explicit consent
To fulfill a requested service or contractual obligation
When legally required
For legitimate operational or safety interests

Types of information we may collect include:

Identity Information: Full name, birthdate, gender
Contact Details: Email address, phone number
Passport Information: Passport number, issuing country, expiration date
Travel Data: Arrival date, trip purpose
Device Details: Browser type, IP address, operating system, and device identifiers
Payment Information: Securely processed via third-party provider (not stored by us)

IV. Legal Basis for Data Processing

We store personal data only for as long as it’s necessary to fulfill the purpose it was collected for.
If your data was provided based on consent, it will be stored until you withdraw that consent.
Information related to services or contracts may be retained until the legal claim period expires, based on applicable laws.

V. Data Retention

Your data may be shared with trusted third parties only as necessary, including:

Our team members, IT professionals, accounting partners, payment providers, and legal advisors
Thai government agencies to facilitate TDAC applications
Entities located outside the EU/EEA under GDPR-compliant terms (e.g., through Standard Contractual Clauses)

VI. Your Rights

You have the legal right to:

View, update, or delete the personal information we hold about you
Limit or object to how your data is processed
Request that your data be transferred to another provider (data portability)
Revoke your consent at any time
Submit a complaint to your local Data Protection Authority if you believe your rights are being violated

VII. Cookies Policy

Cookies are small text files that help enhance user experience on our website.
They are safe, virus-free, and allow us to personalize features, content, and advertising.
We use several types of cookies:

a) Based on duration:

Session Cookies: Automatically deleted once your browser is closed
Persistent Cookies: Stored on your device until manually removed

b) Based on purpose:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help track user activity and traffic
Marketing Cookies: Used for personalized content and advertising

Google Ads and Analytics may collect usage behavior. You can manage these settings at: https://www.google.com/ads/preferences
You can manage your cookie preferences through your browser. Blocking cookies may impact functionality.
Browser help sections offer step-by-step cookie control settings.
We may also use cookies from third parties (e.g., Google, Stripe, Zoho).

VIII. Updates

We may revise this policy in response to changes in laws, technologies, or business practices. Any updates will be posted directly on our website for transparency.